MANAGED AI FRONT DESK
AI Front Desk and Business Automation for Small Businesses
Answer customer inquiries. Schedule appointments. Keep follow-up moving.
Maya helps your business handle routine calls, website chat and customer communication while your team focuses on the work that needs a person.
DIGIMAR SOLUTIONS configures and maintains Maya around your services, approved answers and existing tools. No technical knowledge required.
- Respond: help customers when your team is busy or unavailable.
- Organize: collect the details your staff needs to act.
- Follow through: connect conversations to agreed business workflows.
Channels, integrations and availability depend on your agreed configuration.
Free Discovery Call
AI customer service and automation, managed for you
AI phone answering & website chat
Answer routine customer questions using your approved services, hours, policies and business information.
SMS & email follow-up
Send agreed appointment confirmations, reminders and next steps so inquiries keep moving.
Appointment scheduling
Collect booking preferences, request callbacks or connect to your calendar for agreed booking workflows.
Customer records & transcripts
Organize contact details, conversation summaries and voice-message transcripts in your chosen systems.
CRM & business integrations
Connect calendars, email, CRM and other supported tools to reduce repetitive data entry.
Fully managed service
DIGIMAR SOLUTIONS configures, tests and maintains Maya around your business and agreed requirements.
Connect AI to the way your business works
1. Define your workflow
We learn your services, common questions, qualification rules and when your staff should take over.
2. Configure and test
We connect agreed tools and test customer scenarios. You review the responses and workflows.
3. Launch and manage
We launch the agreed service, monitor its operation and maintain your configuration.
Built around your business—not one industry
Use AI to reduce repetitive customer communication wherever your business receives questions, appointment requests or service inquiries.
Professional services
Capture consultation requests and route inquiries to the right team.
Retail & e-commerce
Answer approved product and policy questions and organize customer requests.
Education & tutoring
Handle course questions and collect enrollment or lesson inquiries.
Salons, fitness & wellness
Support appointment requests, confirmations and reminders.
Property management & automotive
Collect maintenance or service details and route requests using your rules.
Home & field services
Qualify quote requests, collect locations and support inspection scheduling.
Frequently Asked Questions
How fast can it go live?
Web chat can be running on your site within a few days of the setup call. Phone answering follows once your number is routed and you’ve approved the call flows.
Does it replace my front desk staff?
No. It covers the calls and chats nobody gets to—after hours, on weekends, or while your team is already helping someone. Your staff keeps the conversations that need a person.
What happens when it can’t answer something?
It escalates the conversation to a human with the full transcript attached, so the customer doesn’t have to start over.
Will it sound like a robot to my customers?
Maya is configured around your services, pricing, approved answers, and communication style. You review and approve the responses before she handles live customer conversations.
Does it connect to the tools I already use?
Yes. It can connect to CRMs such as GoHighLevel, as well as calendars, email, and internal systems through custom integrations using n8n, Make, Zapier, and other platforms.
Is my customer data kept separate?
Yes. Each business operates in its own isolated tenant. Your conversations, contacts, and settings are not shared with another account.
What does it cost?
Pricing depends on your conversation volume, communication channels, and the number of systems being connected. After the setup call, you receive a fixed quote before committing.
See the Maya rate card for current plans and setup pricing.
See how Maya fits your business
Tell us where customer communication slows your team down.
Get My Free Discovery Call